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  Customer Satisfaction Questionnaire
 
The purpose of this brief questionnaire is to enable our company Tecnoforge S.p.a, which is ISO 9001 certified by LRQA, to gauge the quality of goods and services we are providing to our Customers.
We, therefore, would very much appreciate your assistance by completing this form.
We will use your feedback to improve our Customer satisfaction with the goods and services we provide.
We want to take this opportunity to thank you for your co-operation and we ask you to return your response by fax at +39 0523 889881 or by e-mail at the following address: tech@tecnoforge.com
 
Questionnaire
Company
Address  Phone Fax
Activity
Contact Person Position
Items
Satisfactory Discreet Not Satisfactory
1) Quality of the Services
2) Reporting / Customer service
3) Quality of the goods
4) Delivery terms
In case your answer is negative, please decribe the reason:
Additional comments and suggestions: